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Inventor of The Business of Law
®
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Inventor of The Business of Law
®
Increase Revenues with Less Stress
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Business of Law® Coaching
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About Ed Poll
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Inventor of The Business of Law
®
Increase Revenues with Less Stress
Lawyer Coaching
Business of Law® Coaching
Legal Coaching
Consulting
Sell Your Firm
Buy A Law Practice
About
About Ed Poll
Success Stories
Strategic Alliances
Company policies
Expert Witness Services
Law Firm retreats
Keynotes
Blog
Media Center
Published Articles
Weekly Column
Podcasts
Videos
E-zine
Blog
Store
I Can Help You Sell Your Law Practice!!
Ed Poll
I Can Help You Sell Your Law Practice!!
Ed Poll
Published Articles
By Category
Coaching
Management
Marketing and Business Development
Financial and Cash Flow Management
Technology
Selling or Buying a Law Practice
Ethics
Client Relations
By Audience Type
Sole Practitioners
Associates
Small Law Firms
Large Law Firms
Administrators
Coaching
Where are You with Disaster Preparedness and Recovery Planning?
Equal Treatment: A Continuing Conversation
Lawyers as Bankers: Extending Credit to Clients
Collections Litigation: Taking the "Happy" Out of "Sue Happy"
Give Gifts... to Yourself
Feeling the Love: Make Every Day "Love Your Lawyer Day"
People: They're the Key to Disaster Recovery
Technology: prioritize in money and time
Work-life balance: There's no such thing
Pro bono: Should it be required for recent grads?
What We Can Learn from the Presidential Candidates
Speak Up with Confidence
Job Hopping and Millennials: How To Stem It
Trust Accounts: Staying on the Straight and Narrow
An Attorney's Business Responsibilities of Closing Up Shop
Multidisciplinary Practice Groups: The Time is Now
Driverless Cars: Not a Good (role) Model for Law Firms
Get Busy in August
Summer's a Good Season to Think About Marketing
Ghosts? Proper Business Procedures Ward Off Scary Occurrences
Loans: Learn How to Negotiate for Mutual Benefit
Things are Looking Up -- for Now
Think Twice About Retirement
Hope for the Best, Prepare for the Worst
A Strong Firm Knows No 'Us and Them' -- Only 'We'
Sexiness Can Grow Your Firm -- When It Works
Make Every Day Your Law Day
Procrastination a Preventable Burden on Tax Day — and Every Other Day
When Looking to Market Your Firm, First Take a Look in the Mirror
Pair of 10s: Challenges and Tactics Most Vital to Growth
Focus on the Law, But Mind Your Business
To Grow Your Practice, Expand Your Personal Space
When Closing Up Shop, Don't Cut It Too Close
Before Spreading Your Wings in Retirement, Be Sure to Spread the Word
Disasters: Take me to your leader, Part 2
Disasters: Take Me to Your Leader, Part 1
Preparing for the Inevitable: An "Estate Plan" for Your Practice
21st-Century Billing More Than Meets the Eye
Who Will (or should) Be Your Valentine, Part II
Who Will (or should) Be Your Valentine, Part I
When Looking to the Future, Be Sure to Protect the Past
Ripples That Can Cripple: Outdated Billing Festers in a Firm
Resolve to Beef up Your 2016 Resolutions
Let It Go (but Not All of It): Revisiting Rule 1.17
Clients Are Paying for a Lot More than a Final Victory
Put Me In, Coach? Consider the 4 Cs to Help You Decide
Not All Blogs Are Created Equal
Before You Hike Your Rate, Get to Know Your Legal Surroundings
Raising Rates is Scary, but Missing the Chance is Scarier
Special Appearances Require Special Consideration
4 Ways to Approach a Fee-Reduction Demand
Which Comes First: The Firm or the Client?
Client Preference is Perishable
Sell When You're on a High, Not Feeling Low
Complacency Means the Death of Success
Dominance: of Canines and Counsel
Even Helpers Sometimes Need A Helping Hand
The Friendly Habits of Highly Effective Rainmakers
Continuing Education Not Just For Firm's Lawyers
There is No Magic Number for Occupancy Overhead
Yes, You Scan -- Take No Chances With Your Records
Make Sure You're Worthy of A Client's Trust
When It Comes to Credit, Attention to Detail Paramount
No Time to Save Trees When Drafting a Fee Agreement
Little Anticipation Now Means No Playing 'Ketchup' Later
Hit a '3-Pointer' By Enlightening -- Not Just Charging -- Your Clients
When Looking for Answers, Don't Forget to Ask the Questions
Service: A Counterweight to Commoditization
Job Descriptions Are More Important Than You Might Realize
Careful, Techie: You Might Get What You Wish For
The Starting Point for Planning is Information
Trust Accounts: Accountability, Access, and Advantages
This Year, Resolve to Plan
Saying Farewell to Your Law Practice
In Customer Service, Same-old Same-old Never Gets Old
Driverless Firms Unsafe At Any Speed
Shine By Getting Smaller, But Don't Forget The Big Picture
Disaster Preparedness Essential for Long-Term Survival
Congrats -- You Finally Launched A Website. Now Get To Work
Solidify Your Collections Policy Now — Or Pay Later
Selling Your Practice: Getting What It's Worth
Closing the Door Behind You
6,000 Reasons to Make a Retirement Plan
Attach Price to Promise When Billing Initial Consult
Cash Still Rules the Payment Roost
Accept Success Not as 'How Much,' but 'How Well'
Outsourcing Is In
Nothing Fishy About Making A Good Impression
Making Your Firm a Household Name
Clients Are No. 1 in Model Rules — and in Your Practice
Lawsuits Don't Discriminate Among Discriminators
AI A Harsh Reminder to Focus on Personal Service
The Recession May Be Over, But The Lessons Remain
All That Glitters is Not Subject to Employment Laws
Firms May Disappear, But Goodwill Remains
The Lawsuit You Can't Win
For Successful Lawyers, the Learning Never Ends
Open Books: An Open-and-Shut Case
Running a Business is No Tea Party
How to Raise Rates Without Raising Ire (Ask Netflix)
Outsourcing A Beneficial Business Source for Law Firms
Compensation Division: More Than Simple Math
Government and Lawyers: Never the Twain Shall Meet in Expense Reductions
A Lawyer's Biggest Challenge: Collections
As Suits Mount
Real People Still Drive Effective Marketing
A Strategy Worth Repeating: Revisit Your Business Plan Often
Good Captains Don't Jump Ship
Prioritization Models — Urgent Doesn't Always Mean Important
Compensation Models: Which is the Most Incentivizing?
Financial Benchmarking No Benchmark for Success
Sweeten the Deal for Your Firm with Dash of Goodwill
'Diploma Privilege' May Be Death Knell for Bar Exam
American Anger, Canadian Cvility - The Impact of Legal 'Road Rage'
Rise in Firm Sales Prompts Questions About Rules
Ageism Not The Remedy to Attorney Overpopulation
Pricing Legal Services
Perils and Parameters of Partnership Withdrawal
Bar Associations Goals Not Always Clear
How to Assess the Office Your Law Practice Needs
As Profession Evolves, So Do A Lawyer's Duties
Business-Minded Don'ts and Dos for Law Firms
Creating a Law Firm Alliance
Are Law Firms Really Different?
Financial Openness Enhances Financial Performance
Managing the Law Firm Business—By the Book, By the Numbers
Look Beyond the Borders of the Law
Take The Fear Out of Retirement
The Right Strategy for Bringing on a Practice Successor
A Financial Dashboard Shows a Law Firm's Speed – And If It Has Enough Gas
Take The Frustration Out of Administrative Tasks
Tiered-Service Plans: Coming Soon to a Law Firm Near You?
Simple Antidote to 'Seat of The Pants' Management
Retract Your Fangs, Lawyers
Ageism Is Not The Answer
The Dangers of a 'Clawback'
A Door Opens For Non-Lawyer Fee-Sharing
The Essential Security Tool You Never Want to Use
Social Media Restrictions: Understandable or Overkill?
Remind Yourself That Wealth Is Time Well Spent
Small Firms and the Small-Business Challenge
When the Phone Stops Ringing
A Step-By-Step Process for Introducing A Successor
Positives and Pitfalls of Social Media Marketing
A Step-By-Step Process for Introducing A Successor
What Is An Associate Worth? - How to Identify Value and Grow The Earning Capabilities of Your Attorneys
Technology Education – Of Lawyers and "Geeks"
It's All About Perspective
Admission by Motion Picking up Steam
Effective Advertising is Empathetic — and Omnipresent
Managing Relationships Means Reading People
Promise is a Luxury in Economy Demanding Production
Tips for Establishing A Virtual Law Practice
Market May Change What Bar Associations Won't
All Partners Are Equal, But...
To Do It Strictly by The Numbers Is to Miss The Mark
What's Your Endgame? Better Have One
Build Better Practice-Group Leadership
Associates Should Take Charge of Their Business Education
How To Make Your Practice Worth Less
Four Strategies to Raise Cash
The Most Important Legal Ranking — The Client's
There's No Such Thing as Successful Multi-Tasking
3 Essential Questions Regarding Retirement
Billing Your Client in a Tough Economy
Small Firms Can Survive, Even Thrive Amid Turmoil
Take Control for the Holidays
A Lateral-Hire Checklist
The Practice Sale - Questions and Answers
More Isn't Always Better: Representing Opposite Interests
A 3-D View of Small Firm Success
Your Best Source of Cash: Getting Paid
Accept the Discipline of Ownership
Fee 'Write-Down' Could Save You Headaches — and Dollars
Don't Give In to Stress – Manage It
Teaching Young Lawyers the Concept of Ownership
Lawyers Need The 'Write Stuff' Now More Than Ever
Nepotism Preferable to Dissolution
Your Recourse If The Client Refuses to Pay
More Lawyers Putting Their 'Skin in The Game'
Be Smart—Start Your Practice With a Plan
Who to Hire, Who to Keep
Be a Lawyer and a Teacher
Pro Bono Mandate Problematic for Lawyers
Law Student Loans Key Component of Next "Debt Bomb"
Technology and the Law Firm Life Cycle
Overcoming Stress By Gaining Control
More Causes Of Action Than Ever
Pop Quiz: Do You Have What It Takes To Start A Firm?
No Matter How Far Away, Start Planning Now For Retirement
In A Competitive Market, Don't Look Back
Are Some Firms 'More Equal' Than Others?
How Small Firms Can Win the Marketing Marathon
No Guarantees With Attorneys' Fees
Don't Be Afraid to Keep Things Moving
Coaches Offer 'Outside Eyes and Ears' That Mentors Can't
The Seasons of Your Career: Winter, When Careers Transform
Secrets of Successful Attorneys
Succession Planning By The Numbers
The Trend Can Be Your Friend - If You Embrace It
The Seasons of Your Career: Autumn, When Careers Mature
The Seasons of Your Career: Summer, When Careers Grow Fastest
Internet Security a Virtual Requirement
Internet Security a Virtual Requirement
Leaders are made, even in law firms
Success is a Journey: Paths for New Attorneys
Don’t procrastinate, prioritize -- and get help
Taking advantage of an unprecedented opportunity
The Ownership Mentality: Addressing the Real Threat to Law Firm Survival
When the coach runs the plays
From Satisfaction to Partnership: Taking Client Relationships to the Next Level
Coaches Teach What Law Schools Don't
Are you afraid to succeed?
Success for 2007 - how to assure it!
Getting lawyers to accept planning
Rules of Engagement: How Senior Law Firm Administrators Can Protect Their Jobs
To choose the right coach, ask the right questions
Those Who Can, Coach: The Power of Coaching Can Transform Your Life
Coaches for Lawyers: Helping You Reach Your Goals
Coaching Your Counselors - How to Implement Attorney Coaching to Boost Profits and Productivity
Transforming the Three-Dimensional Law Firm Business Model
You Can Sue to Get Paid – But You Shouldn't Have To: Methods for managing and avoiding legal action when it comes to unpaid bills
Management
Equal Treatment: A Continuing Conversation
Lawyers as Bankers: Extending Credit to Clients
Collections Litigation: Taking the "Happy" Out of "Sue Happy"
What We Can Learn from the Presidential Candidates
Job Hopping and Millennials: How To Stem It
Trust Accounts: Staying on the Straight and Narrow
Improving Law Schools: It's Good Business
Recent Law School Grads, Put Your Best Skill Forward
Shop Smart: Tips from Master Shoppers
Driverless Cars: Not a Good (role) Model for Law Firms
Keep Clients Happy: Don't Nickel 'n Dime Them
Ghosts? Proper Business Procedures Ward Off Scary Occurrences
Loans: Learn How to Negotiate for Mutual Benefit
Things are Looking Up -- for Now
Think Twice About Retirement
Hope for the Best, Prepare for the Worst
Sexiness Can Grow Your Firm -- When It Works
Make Every Day Your Law Day
When Looking to Market Your Firm, First Take a Look in the Mirror
Pair of 10s: Challenges and Tactics Most Vital to Growth
Focus on the Law, But Mind Your Business
To Grow Your Practice, Expand Your Personal Space
When Closing Up Shop, Don't Cut It Too Close
Before Spreading Your Wings in Retirement, Be Sure to Spread the Word
Disasters: Take me to your leader, Part 2
Disasters: Take Me to Your Leader, Part 1
Preparing for the Inevitable: An "Estate Plan" for Your Practice
21st-Century Billing More Than Meets the Eye
Who Will (or should) Be Your Valentine, Part II
Who Will (or should) Be Your Valentine, Part I
When Looking to the Future, Be Sure to Protect the Past
Ripples That Can Cripple: Outdated Billing Festers in a Firm
Resolve to Beef up Your 2016 Resolutions
Let It Go (but Not All of It): Revisiting Rule 1.17
Clients Are Paying for a Lot More than a Final Victory
Put Me In, Coach? Consider the 4 Cs to Help You Decide
Not All Blogs Are Created Equal
Before You Hike Your Rate, Get to Know Your Legal Surroundings
Raising Rates is Scary, but Missing the Chance is Scarier
4 Ways to Approach a Fee-Reduction Demand
Sell When You're on a High, Not Feeling Low
Retainers Can Solidify Client Confidence – and Payment
Prove Your Worth By Providing Value, Not Just Service
It's Time. You're Going to Take the Plunge.
Raising Fees Right: Phased Approach Eases the Transition
Even Helpers Sometimes Need A Helping Hand
The Friendly Habits of Highly Effective Rainmakers
Continuing Education Not Just For Firm's Lawyers
Make Sure You're Worthy of A Client's Trust
When It Comes to Credit, Attention to Detail Paramount
No Time to Save Trees When Drafting a Fee Agreement
Little Anticipation Now Means No Playing 'Ketchup' Later
Electronic Data Protection: The How-To’s
When It Comes to A Business Plan, Get Logical About Logistics
Job Descriptions Are More Important Than You Might Realize
Careful, Techie: You Might Get What You Wish For
The Starting Point for Planning is Information
Trust Accounts: Accountability, Access, and Advantages
This Year, Resolve to Plan
Saying Farewell to Your Law Practice
Driverless Firms Unsafe At Any Speed
Shine By Getting Smaller, But Don't Forget The Big Picture
Disaster Preparedness Essential for Long-Term Survival
Achieving Civility Means Managing Relationships
Accept Success Not as 'How Much,' but 'How Well'
Outsourcing Is In
Lawsuits Don't Discriminate Among Discriminators
All That Glitters is Not Subject to Employment Laws
The Lawsuit You Can't Win
Open Books: An Open-and-Shut Case
Outsourcing A Beneficial Business Source for Law Firms
Compensation Division: More Than Simple Math
A Lawyer's Biggest Challenge: Collections
As Suits Mount
Real People Still Drive Effective Marketing
A Strategy Worth Repeating: Revisit Your Business Plan Often
Prioritization Models — Urgent Doesn't Always Mean Important
'The Perfect Legal Storm,' starring ... you
Pricing Legal Services
Perils and Parameters of Partnership Withdrawal
How to Assess the Office Your Law Practice Needs
Financial Openness Enhances Financial Performance
Managing the Law Firm Business—By the Book, By the Numbers
The Future of the Legal Profession: Will the Pactice of Law as We Know It Survive?
The Right Strategy for Bringing on a Practice Successor
Take The Frustration Out of Administrative Tasks
Stop Focusing on Age
Simple Antidote to 'Seat of The Pants' Management
Retract Your Fangs, Lawyers
A Door Opens For Non-Lawyer Fee-Sharing
The Essential Security Tool You Never Want to Use
Are Non-Lawyers Becoming Necessary for Legal Help?
Small Firms and the Small-Business Challenge
When the Phone Stops Ringing
When Is It Acceptable to Accept Credit Card Payments?
Hiring a Contract Lawyer? What If They Commit Malpractice?
What Is An Associate Worth? - How to Identify Value and Grow The Earning Capabilities of Your Attorneys
We've Learned Lessons from the Recession, Right?
Law Practice & Case Management Tips From Industry Expert Ed Poll, Part 1
Overwhelmed? You Won't Be If You Take Charge
What Product Management Can and Cannot Manage
Phone Calls. Return Them.
Look Out for the Potential Ramifications of Outsourcing
Admission by Motion Picking up Steam
All Partners Are Equal, But...
To Do It Strictly by The Numbers Is to Miss The Mark
Build Better Practice-Group Leadership
Are You Really in Control of Your Client Files?
Associates Should Take Charge of Their Business Education
Small Firms: Get Ready for the Coming Boom
A Lateral-Hire Checklist
Carrying Too Many Lawyers — Or Clients — Is Fiscal Suicide
Model Rules Meet Modern Technology
Effective Collection Requires a Collections Policy
Teaching Young Lawyers the Concept of Ownership
Building the Team Concept to Manage and Transition Clients
What’s Next for De-equitization?
Who to Hire, Who to Keep
Overcoming Stress in Your Legal Career
When The Court Reaches Out to The Grave
Be a Lawyer and a Teacher
What's the ROI on Your Social Media Marketing?
Tech Picks Up Where Recession Left Off — Costing Jobs
Points And Counterpoints On In-House Counsel Tips
Farewell, Firm Overhead: How Forming Alliances Gives Small Firms Big Savings
How Firms Can Thrive in the "New Normal"
Financial Fraud: Trouble from Honest Mistakes and Dishonest Conduct
Pop Quiz: Do You Have What It Takes To Start A Firm?
Does Your Staff Understand The 'New Normal?'
Compute The Real Costs Of Lawyer Telecommuting
If You Don't Have A Plan, You Don't Have A Chance
In A Competitive Market, Don't Look Back
Paperless Paths – A New Business Dynamic for Law Firms
Stop Working Long Enough to Save Your Biz
Whether 'Mission' or 'Vision' Create Consensus About Goals
Technology Tames the Records Beast
Fee-Suite Exclusions Muddy the Malpractice Waters
Are Firms Better Managed by Non-Lawyers?
The Potentials and Perils of a Virtual Law Practice
Attitude Adjustment for New Lawyers
Not If, But When: Prepare a Disaster Recovery Plan Today
Lawyers Must Prepare to Go Global
The Planning Process: Navigation vs.White Water Rafting
The Trend Can Be Your Friend - If You Embrace It
Strategies to Leverage Paralegal Capabilities
Understanding the Financial Aspects of Impending Retirement
The Seasons of Your Career: Autumn, When Careers Mature
Take The Mystery Out Of Financial Metrics
What to do as a Law Firm Leader
Scanning Bridges the Technology Language Gap
Must Growing Your Practice Mean Growing Your Firm?
What Law Firm Leaders Should Do
New Rules Are Changing the Law School Game
How to Win The Lateral Hiring Game
Avoid the Lateral Hiring Merry-Go-Round
You're A Practice Group Leader — Now What?
Leader, Owner, Producer -- The Conundrum of Law Firm Management
No Firm Needs To Be An Island
An Inclusive Firm is a Happy Firm
Public Virtue Could Mean Private Violation
Are YOU Ready to Fly Solo?
How Firm Leaders Can Beat The Odds
How A Law Department Becomes A Profit Center
Every Organization Needs a Document Retention Policy
How Do You Profit Your Firm?
Is Your Firm a Fair Workplace?
When Is It Time to Go?
Five Criteria for Going National
Your College Photograph Predicts Your Future Success
Planning As a Process: What to Plan For, and How to Do It
What Does It Take to go National?
Communication is Key: How to succeed during firm mergers and acquisitions
How to Know When to Keep a New Hire
An Associate's Quiet Ally: Firm Administrators
The billable hour - dead, or on life support?
When Recruiting Becomes Misrepresentation
A Clearer Career Path Needed for Associates
Quiet Wave of Hiring at Top Law Firms
Put off a succession plan at your peril
Succession plan a must for solo practitioners
"Work till you drop" is not a plan
All the right moves?
Making Staff Integral to Your Mission: A Successful Firm Is an All-Inclusive Firm
Not every new client is a good client
There's more than one way to add a lawyer
Who owns knowledge?
Don’t procrastinate, prioritize -- and get help
Law school rankings just a numbers game
Outdated concepts of the guild
Breeding excellence
Partner Succession: The Administrator's Role
Welcome to the 21st Century... And the Virtual Practice of Law
Make yourself a rainmaker - Go where the prospects are
Do you have the time?
What is dominance worth to you?
Big Brother and bar associations
Culture Shock: How Administrators Can Help Associates Adapt
The Power of Partnership: Administrators, Business Partners Make for Natural Allies
The Dollars and Sense of Successful Succession Planning
Outsourcing Legal Support Services
Limited scope representation: half a case may be better than none
How to get from plan to action
Competent Lawyers Are Business Competent
How lawyers think lawyers should be trained
Bringing specialist training to the 21st century legal market
Pro bono internships done right
To compete with legal self-help sites, unbundling may be key
A collaborative approach to staffing
Coming soon: the true 'corporate' law firm?
The Double-Edged Sword of Suing a Client
Achieving Inclusiveness: Change, Transformation and the "Us" Dynamic in Today's Law Firm
Secrets of the Business of Law – Opening Your Own Office: What Will It Cost?
It's not what's up front that counts
Hit 'em where they ain't
Powerful Partnerships: For Administrators, Bankers Are Critical Cash Management Allies
Are a law practice and a law office synonymous?
In a recession, have tickets, will travel?
Doctors, lawyers and the importance of ownership
In Pursuit of Priorities: Time Management: Not an Impossible Dream in Law Firms
To charge or not to charge
Small firms can find diamonds in a rough recession
Lawyers should be retrained, not cut loose
Ignore the business of law at your peril
Administrators to the Rescue: Taking Charge and Staying Out of the "Riffed" Pool
Learning to be a lawyer
Senior lawyers may hold a valuable commodity
Partnership in law extends to lawyer-client relationship
Transition from big to small firm calls up one's entrepreneurialism
Life may be unfair, but layoffs need not be
Worry not about losing clients; just work to keep them
When the going gets tough for law firms...
The Personal Touch: Meeting and Travel Cutbacks May Have Dire Consequences
How to stay off list of endangered professional species
Experience as owners could be boon for small-firm practitioners
Leading the Way: Administrators Are Best Equipped to Manage Change in Today's Law Firms
Look at partnership with open eyes
One firm's recession is another's depression
The Ownership Mentality: Addressing the Real Threat to Law Firm Survival
Can't we all just get along?
Cutting overhead can be painful procedure
Take care of time, and it will take care of you
No firm is too big to fail
Growing up SMART
Inflexible Firms Risk Losing Both Clients And Partners - <i>Ed is quoted in this article</i>
Recession survival is three-part cycle
When the coach runs the plays
Successful Planning Is No Accident for Law Firms
Why no one dreams of becoming managing partner
A law firm model that gives clients what they really want
The bottom line on the cost of associate loyalty
There are some things a lawyer can guarantee
To retain or not to retain: that's the question for clients
Facing reality when a firm's survival is at stake
Are you in the 'red zone'?
He ain't heavy, he's my client
'I want to thank all the little people ...'
Being Prepared: Disaster Recover Is All About People
Would a recession be legal?
Corporate America's challenge to 'big law'
Lawyers are not immortal
After hiring associates, help grow them!
Is loyalty cheap?
Looking Ahead: How to Make Planning Part of Your Firm's Culture
Practice 'business' to practice success
Build your business with common sense
Office choices speak louder than words
To Engage or Not To Engage – That is the Question
Do you know when it's time to leave?
'Exceeding' expectations not always the best plan
Have clear rules of non-engagement
New practice tips to ensure success
Digging out of the discounting hole
Does a lawyer need an MBA?
Hey partner, are you sure you're tenured?
Do you know how you rate?
Hanging a shingle on a 'shoestring'
'One step at a time' trumps fear, stress
The Graying of the Bar: Paper and the Older Lawyer - Both Are Here to Stay
Job standards a key to avoiding conflict
Do you enjoy the 'hamster model'?
Don't get snowed-in by everyday disasters
Leverage just part of 'big business'
Your 'loss' might actually be a gain
Legal myopia hurts value of 'goodwill'
What is One Person Worth?
Whom Do You Trust? Beware of Gray Areas Regarding Trust Accounts
Network Security: An Oxymoron?
Your Office Space Says a Lot - Are You Listening?
Who's kidding whom on associate salaries?
Nothing personal: Avoid the baggage of unclaimed funds
Make the right hire: use an employment agency
The alternative to planned succession is problems
Why work for clients who don't pay?
Facing up to the potential for embezzlement
Would apprenticeship make for better lawyers?
Reuniting a firm divided
Are you afraid to succeed?
Risky Business - Some Thoughts on Legal Malpractice Insurance
Looking at law firms through the windows of an Airstream
Success for 2007 - how to assure it!
Are you unique enough to deserve a raise?
Is benchmarking the master or the servant?
Keeping It Together
When it's necessary to terminate a lawyer
Should Auld Lawyers Be Forgot, and Never Brought to Mind?
How to get a seat at the in-house counsel's table
When it's your firm, the buck stops with you
Should you ever 'fire' a client?
Disaster Communication: Develop a Plan and Know How to Execute It
A Bigger Burden: Mandatory Malpractice Insurance Disclosure: Who Benefits?
'Skill enhancement': the difference between plumbers and lawyers
Is everybody in your office on the team?
Smaller firms shouldn't sell themselves short
Taking the mystery out of the hiring process
Business Competency: Teaching Lawyers "The Business of Law"
Communications gaps that drive clients crazy
Mandatory malpractice insurance disclosure: taxation without representation!
Taking an Administrator's Job? Approach It Like a Client!
So Associates Are Dissatisfied? It's Not Hard to See Why!
Trading Spaces: Tips for Moving Your Law Firm into New Office Space
Is the handwriting on the wall for the virtual lawyer?
Starting a new firm? Here are some mistakes to avoid
Are You Privileged? Don't Be Too Sure When It Comes to Ethics Problems
Into the Sunset — How Will You Transition Your Practice?
Paper – Philosophical Pleasures, Practical Pointers
Too old to practice law?
Getting lawyers to accept planning
Can we talk? Don't wonder about your clients' concerns - ask!
Rules of Engagement: How Senior Law Firm Administrators Can Protect Their Jobs
Is law a commodity? Only if we let it become one
Even The Lone Ranger Needed Tonto: Staff Is Essential in Any Solo Practice
Special Appearances Can Be a Special Outsourcing Worry
Virtual Help: An Outsourcing Relationship With a Virtual Assistant Can Complete Your Team
Do you really need to return every client call promptly?
Even road warriors should be part of a team
To choose the right coach, ask the right questions
Disaster Planning: Not If, But When
Ten things every lawyer must do
Those Who Can, Coach: The Power of Coaching Can Transform Your Life
Buying, selling contract lawyer services can mean a malpractice suit in the bargain
Attitude is everything... and empathy with the client is a must
Bigger clients are better... if you keep them in proper perspective
Recovering from Disaster: How to Plan for Business Continuity
To charge or not to charge: being businesslike is professional
Disaster Planning After the Apocalypse
Enlarging the Scope of Disaster Plans
Owner or Employee? Financial Literacy and Openness Build a Partner's Perspective
Repairing from a disaster is different than preparing for a disaster
Technology Challenges in Law Firm Mergers
Coaches for Lawyers: Helping You Reach Your Goals
How to Build a Knowledge Management System: Manage Files Right, Right from the Start
Making Money: Your Practical Guide to Profit PART II
LPT Interview with Jeff Carr
Making Money: Your Practical Guide to Profit PART I
An Interview with Ralph Palumbo
An Interview with Hugh Gottschalk
LPT Interview with Rick Simses
Six Things That Drive Clients Crazy (And What You Can Do to Avoid Them)
Partnering with Your Partners: Promoting Team Rewards
Can Lawyers Still Keep a Secret?
When to Say No: 10 Ways to Select and Reject a Client
Business Planning for Lawyers
The Business of Law
Eight Paths to Greater Achievement
How to Break Through The Time and Income Ceiling
Law Practice & Case Management Tips From Industry Expert Ed Poll, Part 2
Marketing and Business Development
Law firm study: With size, comes growth
Where are You with Disaster Preparedness and Recovery Planning?
Give Gifts... to Yourself
Technology: prioritize in money and time
Pro bono: Should it be required for recent grads?
What We Can Learn from the Presidential Candidates
Speak Up with Confidence
Job Hopping and Millennials: How To Stem It
Trust Accounts: Staying on the Straight and Narrow
Improving Law Schools: It's Good Business
Get Busy in August
Summer's a Good Season to Think About Marketing
Things are Looking Up -- for Now
A Strong Firm Knows No 'Us and Them' -- Only 'We'
When Looking to Market Your Firm, First Take a Look in the Mirror
Pair of 10s: Challenges and Tactics Most Vital to Growth
Focus on the Law, But Mind Your Business
To Grow Your Practice, Expand Your Personal Space
When Closing Up Shop, Don't Cut It Too Close
Before Spreading Your Wings in Retirement, Be Sure to Spread the Word
Disasters: Take me to your leader, Part 2
Disasters: Take Me to Your Leader, Part 1
Preparing for the Inevitable: An "Estate Plan" for Your Practice
21st-Century Billing More Than Meets the Eye
Who Will (or should) Be Your Valentine, Part II
When Looking to the Future, Be Sure to Protect the Past
Ripples That Can Cripple: Outdated Billing Festers in a Firm
Resolve to Beef up Your 2016 Resolutions
Let It Go (but Not All of It): Revisiting Rule 1.17
Put Me In, Coach? Consider the 4 Cs to Help You Decide
Special Appearances Require Special Consideration
Complacency Means the Death of Success
It's Time. You're Going to Take the Plunge.
Raising Fees Right: Phased Approach Eases the Transition
There is No Magic Number for Occupancy Overhead
When It Comes to A Business Plan, Get Logical About Logistics
Congrats -- You Finally Launched A Website. Now Get To Work
Nothing Fishy About Making A Good Impression
Making Your Firm a Household Name
For Successful Lawyers, the Learning Never Ends
Running a Business is No Tea Party
'Clawback Case' Ruling Marks a Step Backward
Government and Lawyers: Never the Twain Shall Meet in Expense Reductions
Prioritization Models — Urgent Doesn't Always Mean Important
Compensation Models: Which is the Most Incentivizing?
Financial Benchmarking No Benchmark for Success
Business-Minded Don'ts and Dos for Law Firms
Creating a Law Firm Alliance
Business Training Beneath Attorneys? Yes — It's Holding Them Up
Take The Frustration Out of Administrative Tasks
The Management Challenge of Data Security and Privacy
Social Media Restrictions: Understandable or Overkill?
Know When To Say 'No' to Potential Clients
Find Your Motivation for Change — Before You Get Stuck in Place
Building Bonds - Practical steps for administrators to foster the banking relationship
Small Firms and the Small-Business Challenge
When the Phone Stops Ringing
Positives and Pitfalls of Social Media Marketing
Collect First, Market Second to Remedy Sinking Revenue
What Is An Associate Worth? - How to Identify Value and Grow The Earning Capabilities of Your Attorneys
Clients Define Value Billing - But Will They Accept It?
Phone Calls. Return Them.
Of Veterinarians, Lawyers and Social Media
Perception Versus Reality: "There Are Too Many Lawyers"
It's All About Perspective
Effective Advertising is Empathetic — and Omnipresent
Associates Should Take Charge of Their Business Education
The True Cost of Hiring - and Terminating - a Lawyer
Small Firms: Get Ready for the Coming Boom
The Delicate Balance of Law Firm Priorities
Small Firms Can Survive, Even Thrive Amid Turmoil
New Year's Resolutions for Marketing Success
The Slippery Ethical Slope of Social Media
Lawyers Need The 'Write Stuff' Now More Than Ever
Nepotism Preferable to Dissolution
'Super' Benefits of Becoming A Thought Leader
What's the ROI on Your Social Media Marketing?
Big Firms, Big Capabilities - But Small Firms Thrive on Details
A No-Charge Client Visit Can Pay Big Dividends
Farewell, Firm Overhead: How Forming Alliances Gives Small Firms Big Savings
More Causes Of Action Than Ever
Effective Marketing Easy As 'Five Cards And Three Feet'
How Small Firms Can Win the Marketing Marathon
Technology As a Business Development Tool
Do Your Due Diligence on New Clients
Top 10 Ways to Increase Revenues in '12
Web May Be Key to Cracking 'Monopoly' of Law
Make Yourself Indispensible Through Client Connections
Lawyers Must Prepare to Go Global
The Trend Can be Your Friend, If You Embrace It
Concentrate Marketing Efforts on Clients, Not Airwaves
The Real Worry About Your Competitors
Technology as the Catalyst of a New Legal Dynamic
Success May Be Matter Of Degree In Alternative-Fee Setup
Internet Security a Virtual Requirement
How to Win The Lateral Hiring Game
Do YOUR Netowrking Plans Require Real People?
Communicating with Clients: Be Sure Your Clients Know what You are Doing for Them
If You're Pitching, Who's Catching?
How to Add Value to Your Firm: The Art of Rainmaking
Effective Rainmaking for Female Lawyers
Are You A Firm's Finder, Grinder or Minder?
ABA Internet Regs Could Hurt the Small Firm
How A Law Department Becomes A Profit Center
To Charge or Not To Charge: The Lawyer As Consultant
The Billable Hour: Going, Going ... Still Here
Differentiating Between A Prospect and A Client
Five Criteria for Going National
The Art of Trade Show Marketing
What Does It Take to go National?
How Women Lawyers Can Make Rainmaking Work
When Targeting New Revenue, Don't Overlook Existing Clients
Let's Negotiate: Are Flat Fees a Practical Alternative?
Not every new client is a good client
Does your firm have a language gap?
Making alternative billing a marketing tool
Taking advantage of an unprecedented opportunity
What is dominance worth to you?
Culture Shock: How Administrators Can Help Associates Adapt
"Guarantee" Your Effort: Key Strategies That Make Clients Want to Use Your Firm
To compete with legal self-help sites, unbundling may be key
Marketing 101 reminders
Does networking still require real people?
How to Make Alternative Billing Part of Your Marketing Strategy
Powerful Partnerships: For Administrators, Bankers Are Critical Cash Management Allies
Do You Think You Can Buy Client Loyalty?
How is your practice going? Ask your clients
Trim Fat, Not Muscle: Administrators Play Key Role in Client Relationship Management
Launching a New Solo Practice
When defining value, the question is: value for whom?
Marketing: it's an effort, not a strategy
Blogs as Marketing Tools: How Administrators Can Keep the Process Realistic and Effective
Cold calling redux: how bar counsel missed the point
A status report on loyalty
How to break the ice with 'cold calling'
Clients may not buy when firm brands its attorneys as 'products'
The SMART way to do marketing
Are you afraid of ghosts?
Trade shows offer one-stop marketing
From Satisfaction to Partnership: Taking Client Relationships to the Next Level
Blogging Policies and Best Practices for Lawyers and Law Firms
Firm support makes rainmaking easier
You need to do well to do good
Demonstrate how you provide value
Is Value Billing "Reasonable"?
'Productizing' a law practice adds value
How to Increase Your Fees: Measure Your Service in Terms of Value
Coaches Teach What Law Schools Don't
What makes you unique?
What do clients value?
Will lawyer advertising again become 'illegal'?
Ten Ways Blogs Boost a Law Firm's Image
Starting a new firm? Here are some mistakes to avoid
How to Write an Engagement Letter: Get It In Writing to Avoid Problems Later
Do prospects want your testimonials ... or you?
Do Prospects Want Your Testimonials - Or You?
Is Client Service Unprofessional? <i>Too Often, We Seem to Say Yes!</i>
Do You Know Who - and Where - Your Biggest Clients Are?
Look Before You Blog - Without a Marketing Strategy, You'll Waste Your Time
Marketing made easy: a common-sense marketing plan
To Transform Your Practice, Provide Value, not Time
Productizing Your Practice: How To Make Your Legal Services More Tangible and Profitable
Communicate With Status Reports
Raising Your Rates: When and How to Do It
Law Practice & Case Management Tips From Industry Expert Ed Poll, Part 2
Transforming the Three-Dimensional Law Firm Business Model
Financial and Cash Flow Management
Where are You with Disaster Preparedness and Recovery Planning?
Lawyers as Bankers: Extending Credit to Clients
Collections Litigation: Taking the "Happy" Out of "Sue Happy"
Technology: prioritize in money and time
Trust Accounts: Staying on the Straight and Narrow
An Attorney's Business Responsibilities of Closing Up Shop
Shop Smart: Tips from Master Shoppers
Loans: Learn How to Negotiate for Mutual Benefit
Hope for the Best, Prepare for the Worst
Sexiness Can Grow Your Firm -- When It Works
Procrastination a Preventable Burden on Tax Day — and Every Other Day
When Looking to Market Your Firm, First Take a Look in the Mirror
When Closing Up Shop, Don't Cut It Too Close
Before Spreading Your Wings in Retirement, Be Sure to Spread the Word
21st-Century Billing More Than Meets the Eye
Who Will (or should) Be Your Valentine, Part I
Clients Are Paying for a Lot More than a Final Victory
Before You Hike Your Rate, Get to Know Your Legal Surroundings
Raising Rates is Scary, but Missing the Chance is Scarier
A Rough Industry Guideline to Expense Tracking
Retainers Can Solidify Client Confidence – and Payment
Know the Four W's and the H of Cash Flow Statements
Five Steps to Combat Late (Or Absent) Payments
Prove Your Worth By Providing Value, Not Just Service
Be Well-Prepared for the Loan Process With the '7-10 Split'
Taking Definitions Into Account
There is No Magic Number for Occupancy Overhead
Make Sure You're Worthy of A Client's Trust
When It Comes to Credit, Attention to Detail Paramount
No Time to Save Trees When Drafting a Fee Agreement
Little Anticipation Now Means No Playing 'Ketchup' Later
Hit a '3-Pointer' By Enlightening -- Not Just Charging -- Your Clients
Service: A Counterweight to Commoditization
When Considering Your Most Prized Relationships, Don't Forget Your Bank
Prioritizing Wants Versus Needs
Cash Flow Management and Business Development
When It Comes to A Business Plan, Get Logical About Logistics
Trust Accounts: Accountability, Access, and Advantages
Saying Farewell to Your Law Practice
Solidify Your Collections Policy Now — Or Pay Later
Cash Still Rules the Payment Roost
The Recession May Be Over, But The Lessons Remain
Open Books: An Open-and-Shut Case
How to Raise Rates Without Raising Ire (Ask Netflix)
While Credit Cards Still Reign, Be Part of the Plastic Kingdom
Outsourcing A Beneficial Business Source for Law Firms
Compensation Division: More Than Simple Math
A Lawyer's Biggest Challenge: Collections
Compensation Models: Which is the Most Incentivizing?
Financial Benchmarking No Benchmark for Success
Pricing Legal Services
How to Assess the Office Your Law Practice Needs
Are Law Firms Really Different?
Financial Openness Enhances Financial Performance
Managing the Law Firm Business—By the Book, By the Numbers
The Future of the Legal Profession: Will the Pactice of Law as We Know It Survive?
Look Beyond the Borders of the Law
A Financial Dashboard Shows a Law Firm's Speed – And If It Has Enough Gas
Tiered-Service Plans: Coming Soon to a Law Firm Near You?
The Dangers of a 'Clawback'
A Door Opens For Non-Lawyer Fee-Sharing
Find Your Motivation for Change — Before You Get Stuck in Place
Building Bonds - Practical steps for administrators to foster the banking relationship
A Collection Policy To Avoid Write-Downs
Collect First, Market Second to Remedy Sinking Revenue
When Is It Acceptable to Accept Credit Card Payments?
What Is An Associate Worth? - How to Identify Value and Grow The Earning Capabilities of Your Attorneys
We've Learned Lessons from the Recession, Right?
Law Practice & Case Management Tips From Industry Expert Ed Poll, Part 1
Promise is a Luxury in Economy Demanding Production
Smooth Operator
Market May Change What Bar Associations Won't
To Do It Strictly by The Numbers Is to Miss The Mark
What's Your Endgame? Better Have One
Associates Should Take Charge of Their Business Education
The True Cost of Hiring - and Terminating - a Lawyer
Four Strategies to Raise Cash
3 Essential Questions Regarding Retirement
Billing Your Client in a Tough Economy
Goodwill Is Your Practice's Legacy
Carrying Too Many Lawyers — Or Clients — Is Fiscal Suicide
More Isn't Always Better: Representing Opposite Interests
Your Best Source of Cash: Getting Paid
Accept the Discipline of Ownership
Fee 'Write-Down' Could Save You Headaches — and Dollars
Effective Collection Requires a Collections Policy
Budgeting Is the Key to Effective Alternative Billing
Bankruptcy Lawyers' Fees Under Unconstitutional Fire
What’s Next for De-equitization?
The Cycle of Life for Law Firms, Technology
Charging 'Swipe Fees' to Credit Card Clients May Be Bad Practice
More Lawyers Putting Their 'Skin in The Game'
Be Smart—Start Your Practice With a Plan
Beware of Compromising Justice for Dollars
When is a Flat Fee Refundable?
Cash Flow and Moral Responsibility
Technology Efficiencies Require Billing Alternatives
What's the ROI on Your Social Media Marketing?
When A Fixed Fee Needs An Hourly Rate
Can Law Firms Afford Pensions Anymore?
Does Your Staff Understand The 'New Normal?'
Stop Working Long Enough to Save Your Biz
Maximizing Information Technology Return on Investment
No Guarantees With Attorneys' Fees
Fee-Suite Exclusions Muddy the Malpractice Waters
Who Owns a Departing Lawyer's Receivables?
Top 10 Ways to Increase Revenues in '12
The Faces of Law Firm Financial Impropriety
The First Rule of Cash Management: Prompt, Personal Deposit
Scanning's Role in Enhancing Technology ROI
The Gift of Better Client Relations
Leveraging the Value of Paralegals
Devoting Energy to Payment Collection is Time Well Spent
Understanding the Financial Aspects of Impending Retirement
Structuring Compensation for a Competitive Market
Take The Mystery Out Of Financial Metrics
Engagement Budgets: The Key that Unlocks Collections and Cash Flow
A Lawyer's Paths to Success
A Lawyer's Many Paths to Success
Where Will the Cash Come From?
Technology Investments and Two-Handed Decision Making
Your Lease is a Strategic Planning Tool
Get What They Owe You
Can Non-Lawyers Own a Law Firm?
Every Client is a Potential Collection Problem
The IOLTA Update
Your Lease is Also a Strategic Planning Tool
Every Client is a Potential Collection Problem
Firms Should Approach Compensation as an Institution
The Billable Hour: Dead, on Life Support, or in Hibernation?
Cash Flow: How to Get it, How to Keep It
Are YOU Ready to Fly Solo?
<i>Secrets of the Business of Law</i> – Making Money: Your Practical Guide to Profit™
Fighting Fraud
Is a Retainer Really Necessary?
Do You Still Want to Be a Partner?
Due Diligence is More Important Than Retainer
To Charge or Not To Charge: The Lawyer As Consultant
How Do You Profit Your Firm?
Your Firm's Future In a Value-Driven World
Technology Investment – Any Happy Returns?
The Billable Hour: Dead or Alive?
'Value billing' may set stage for alternative legal fees
Get off (and stay off) slippery slope of fee discounting
Leaders are made, even in law firms
Dealing with a Delinquent Payment
Billable Hour: Going, going ... Still here
Finance Tips: 25 Quick Tips for a Healthier Bottom Line
Be Prepared for Contingencies
Manage Expectation Through Collaboration
The billable hour - dead, or on life support?
Let's Negotiate: Are Flat Fees a Practical Alternative?
Failure to Record Time Overlooked Money Pit
Put off a succession plan at your peril
Succession plan a must for solo practitioners
The right rent for you
Ignore the new reality at your peril
There's more than one way to add a lawyer
Who owns knowledge?
Making Alternative Fee Arrangements Work in Corporate Litigation
Assessing your practice’s retirement value
The Great Recession's Lesson: Get Down to Business
Taking a glance at the dashboard
Making alternative billing a marketing tool
"Can We Talk?" Ensuring Consensus Through Communication
Origination Credit and Original Sin
Making Staff Integral to Your Mission: A Successful Firm Is an All-Inclusive Firm
Culture Shock: How Administrators Can Help Associates Adapt
Where Will The Money Come From?
Can you really raise your rates in 2010?
Determine your profitability to assess your worth
Following the Money
Plan for Retirement by Selling Your Practice
What Do Your Bills Say About Your Value?
Secrets of the Business of Law – Opening Your Own Office: What Will It Cost?
How to Make Alternative Billing Part of Your Marketing Strategy
Powerful Partnerships: For Administrators, Bankers Are Critical Cash Management Allies
To charge or not to charge
Leaving firm, lawyer wise do a full accounting
When the going gets tough for law firms...
For firm's sake, partners may have to part with cash
Brevity is not the soul of good client billing
Leading the Way: Administrators Are Best Equipped to Manage Change in Today's Law Firms
Costs plus billable hours have to equal revenue
Lawyers Can't Make More Than Their Firms Do
The market and malpractice insurance
Some breathing room on an IOLTA dilemma
Don't let a credit line become a noose
Cutting overhead can be painful procedure
Do you realize how much you're billing?
Are you cheap... or reasonable?
Are you engaged in 'civil' practice?
Get Paid Faster While Keeping Clients Happy
Cold calling redux: how bar counsel missed the point
The bottom line on the cost of associate loyalty
The Money You Take Depends on the Money Your Firm Makes
Facing reality when a firm's survival is at stake
The taxing matter of taxing legal services
Is the Price Right? Don't Let Technology Upgrades Become Financial Downgrades
As workload increases, so should fees
The billable hour trap
Got 'the billable-hour blues'?
Money or justice: must we choose?
Reaping Rewards: Establishing Standards for Law Firm Bonus Programs
An update on the score
How to use financial software
Will you avoid the 'credit crunch'?
Bill confidently, even in tough times
Collections depend on collection policy
Cyberinsurance Claims to Cover Data Security Risks
Financial Fundamentals: The Budget: Your Firm's 'Secret Weapon' for Better Collections
Master the 'art' of setting fees
Is Value Billing "Reasonable"?
The 'perfect bill' prompts pay, goodwill
Collecting fees begins at the beginning, according to recent CLE webcast
Leverage just part of 'big business'
Do They "Fix" Hourly Rates?
Your 'loss' might actually be a gain
How to Increase Your Fees: Measure Your Service in Terms of Value
How to Use Bonuses for Rewarding Staff
Whom Do You Trust? Beware of Gray Areas Regarding Trust Accounts
Who's kidding whom on associate salaries?
Nothing personal: Avoid the baggage of unclaimed funds
Nothing personal: leave the loan alone
Facing up to the potential for embezzlement
Risky Business - Some Thoughts on Legal Malpractice Insurance
Use of credit cards redux
Don't let flat-fee arrangements leave you flat broke
What is a law practice worth?
The Dynamics of Billing, Profits and Compensation
Take the Mystery - and Fear - Out of Budgeting Your Engagements
Can you defend your fee structure?
How small firms can finance technology purchases
A matter of trust in using accounts
Law firm accounting 101: a brief lesson
What is a 'fair' compensation system?
Getting Paid: A New Look at Fee Collection
Business Competency: Teaching Lawyers "The Business of Law"
How to choose the right bank for your firm
SBA loan guarantees -- are they any good for lawyers?
Are you a millionaire? Then why not make some changes!
Managing the check deposit function at your bank
How do you measure financial performance?
How to Write an Engagement Letter: Get It In Writing to Avoid Problems Later
How to Manage Your Cash Flow: Use Your Banker As Your Partner
Do Prospects Want Your Testimonials - Or You?
Do you want a bank loan? Then make sure you qualify
What's your price? Billing alternatives beyond the hourly rate
Do You Know Who - and Where - Your Biggest Clients Are?
Pay yourself: 8 steps to collecting the money you're owed
The budgeting process: collaborating with the client is key
Credit cards and client payment: some additional thoughts
Use caution in transactions involving fixed fees
Taking charge: Be smart about accepting credit card payments
To charge or not to charge: being businesslike is professional
Rules of engagement: get it in writing to get paid
How to avoid clients who refuse to pay
How do you bill for a contract attorney? Very carefully...
Owner or Employee? Financial Literacy and Openness Build a Partner's Perspective
The Importance of Numbers: Why Attorneys Should Care About Accounting
Pulling in the Same Direction: The Open Book Revolution
Productizing Your Practice: How To Make Your Legal Services More Tangible and Profitable
Making Money: Your Practical Guide to Profit PART II
LPT Interview with Jeff Carr
Making Money: Your Practical Guide to Profit PART I
An Interview with Ralph Palumbo
An Interview with Hugh Gottschalk
Cash Flow: Ten Tips to Keep It Moving
Can Your Firm Afford You? How Profitability Helps Associates Keep Their Jobs
LPT Interview with Rick Simses
Raising Your Rates: When and How to Do It
Business Planning for Lawyers
Rate-Raising Strategy, Increasing Your Fees
What does it Profit the Firm?
How to Break Through The Time and Income Ceiling
These Win/Win Tips Will Keep Your Firm's Cash Flowing
Transforming the Three-Dimensional Law Firm Business Model
You Can Sue to Get Paid – But You Shouldn't Have To: Methods for managing and avoiding legal action when it comes to unpaid bills
Technology
Law firm study: With size, comes growth
People: They're the Key to Disaster Recovery
Technology: prioritize in money and time
Hope for the Best, Prepare for the Worst
Sexiness Can Grow Your Firm -- When It Works
Pair of 10s: Challenges and Tactics Most Vital to Growth
Focus on the Law, But Mind Your Business
Disasters: Take Me to Your Leader, Part 1
Resolve to Beef up Your 2016 Resolutions
Service: A Counterweight to Commoditization
Careful, Techie: You Might Get What You Wish For
Disaster Preparedness Essential for Long-Term Survival
Congrats -- You Finally Launched A Website. Now Get To Work
AI A Harsh Reminder to Focus on Personal Service
'The Perfect Legal Storm,' starring ... you
The Management Challenge of Data Security and Privacy
Would Your Firm Pass A Data Security Audit?
Technology Education – Of Lawyers and "Geeks"
Law Practice & Case Management Tips From Industry Expert Ed Poll, Part 1
Using Technology to Serve the "99%"
Market May Change What Bar Associations Won't
Are You Really in Control of Your Client Files?
Electronic Media and The Duty to Preserve
There's No Such Thing as Successful Multi-Tasking
Can a Law Firm Really Be Paperless?
Model Rules Meet Modern Technology
The Cycle of Life for Law Firms, Technology
Technology Efficiencies Require Billing Alternatives
Tech Picks Up Where Recession Left Off — Costing Jobs
Technology and the Law Firm Life Cycle
Scanning Brings a New Dimension to Legal Precedent
How Firms Can Thrive in the "New Normal"
Compute The Real Costs Of Lawyer Telecommuting
Paperless Paths – A New Business Dynamic for Law Firms
Maximizing Information Technology Return on Investment
Technology As a Business Development Tool
Technology Tames the Records Beast
Scanning's Role in Enhancing Technology ROI
The Trend Can be Your Friend, If You Embrace It
Technology as the Catalyst of a New Legal Dynamic
Merging Your Practice? Get The Technology Right
Scanning Bridges the Technology Language Gap
Internet Security a Virtual Requirement
Technology Investments and Two-Handed Decision Making
Smartphone Explosion a Tough Cell
Bringing Cloud Decisions Down to Earth
File These eDocuments — Quickly
Every Organization Needs a Document Retention Policy
Technology Investment – Any Happy Returns?
Document Storage and Ethics – The Lawyer's Duty
Technology in Practice: The "End of Lawyers" - or Start of a New Legal Dynamic?
Taking a glance at the dashboard
Does your firm have a language gap?
Welcome to the 21st Century... And the Virtual Practice of Law
Taming the client record beast
Trim Fat, Not Muscle: Administrators Play Key Role in Client Relationship Management
Know the ROI on your IT
Is the Price Right? Don't Let Technology Upgrades Become Financial Downgrades
When posting to social network, be sure to use 'sharer' discretion
It's better to work with a Net
How to use financial software
Top 10 technology recommendations for 2008
Collaboration needed in this '2.0' world
Blogging Policies and Best Practices for Lawyers and Law Firms
Cyberinsurance Claims to Cover Data Security Risks
Technology, timing speed up payments
Type ethically: you are what you blog
The Graying of the Bar: Paper and the Older Lawyer - Both Are Here to Stay
How to Increase Your Fees: Measure Your Service in Terms of Value
Technology trends to make life easier
Network Security: An Oxymoron?
Virtual Viability: Telecommuting Works Only With Solid Client Service
Do you commit malpractice ... when it comes to technology?
Ten Ways Blogs Boost a Law Firm's Image
Disaster Communication: Develop a Plan and Know How to Execute It
How small firms can finance technology purchases
Cyberinsurance could save you from an IT disaster
In praise of paper as an information management tool
Is the handwriting on the wall for the virtual lawyer?
Paper – Philosophical Pleasures, Practical Pointers
Virtual Help: An Outsourcing Relationship With a Virtual Assistant Can Complete Your Team
Knowledge management: use it or lose it
Look Before You Blog - Without a Marketing Strategy, You'll Waste Your Time
To blog or not to blog: if you can't do it right, have someone do it for you
Why Paper Still Matters: A Contrarian View of the Paperless Office
Tangled in the Web: the need for caution in Internet use
Recovering from Disaster: How to Plan for Business Continuity
Making the right choices on telephone use issues
For the record: consider the requirements of file security
E-mails may save time, but they can increase costs
Repairing from a disaster is different than preparing for a disaster
A Note of Virtual Caution
Technology Challenges in Law Firm Mergers
How to Build a Knowledge Management System: Manage Files Right, Right from the Start
Cell phones – Great New Technology or Latest Per Se Negligence?
Purchasing New Technology: Evaluating the Impact on Your Firm
Internet Policies
The Daily Internet
Is it Legal Malpractice to "Not Be Good With Computers?"
Law Practice & Case Management Tips From Industry Expert Ed Poll, Part 2
Transforming the Three-Dimensional Law Firm Business Model
Selling or Buying a Law Practice
An Attorney's Business Responsibilities of Closing Up Shop
To Grow Your Practice, Expand Your Personal Space
Before Spreading Your Wings in Retirement, Be Sure to Spread the Word
Disasters: Take Me to Your Leader, Part 1
When Looking to the Future, Be Sure to Protect the Past
Appraisal Versus Sale
Saying Farewell to Your Law Practice
Selling Your Practice: Getting What It's Worth
Closing the Door Behind You
6,000 Reasons to Make a Retirement Plan
Making Your Firm a Household Name
Sweeten the Deal for Your Firm with Dash of Goodwill
Rise in Firm Sales Prompts Questions About Rules
The Dimensions of Goodwill
A Step-By-Step Process for Introducing A Successor
Charting an Exit From a Multi-Partner Firm
A Step-By-Step Process for Introducing A Successor
What Is An Immigration Practice Worth?
Selling a Law Firm: More Than Inconsequential Consequences
How To Make Your Practice Worth Less
Goodwill Is Your Practice's Legacy
The Practice Sale - Questions and Answers
Is your practice 'PRE'-owned or used up?
Nepotism Preferable to Dissolution
No Matter How Far Away, Start Planning Now For Retirement
The Seasons of Your Career: Winter, When Careers Transform
Succession Planning By The Numbers
Bringing Cloud Decisions Down to Earth
When Selling a Practice, Measure Value Objectively
Rule 1.17 and the Small-Firm Practitioner, Part 2
Rule 1.17 and the Small-Firm Practitioner, Part 1
Plan for Retirement by Selling Your Practice
What's in a name?
Do you want to sell out?
Selling a Properly Valued Practice Can Turn Fear Into Opportunity
Preparing for the 'second season'
Do you know when it's time to leave?
The alternative to planned succession is problems
What is a law practice worth?
How To Sell or Close a Law Practice: Plan Carefully Before Taking Either Step
Into the Sunset — How Will You Transition Your Practice?
Too old to practice law?
Can you take it with you? Maybe, if you plan ahead carefully
Selling A Practice: Allowing it is in everyone's interest
Moving On: Ways to transition a practice
Bigger clients are better... if you keep them in proper perspective
Plan Every Step Before You Walk Away: Closing A Law Practice The Right Way
New Opportunities for Buying and Selling Law Practices
Ethics
Equal Treatment: A Continuing Conversation
What We Can Learn from the Presidential Candidates
Summer's a Good Season to Think About Marketing
Ghosts? Proper Business Procedures Ward Off Scary Occurrences
Things are Looking Up -- for Now
A Strong Firm Knows No 'Us and Them' -- Only 'We'
Procrastination a Preventable Burden on Tax Day — and Every Other Day
When Looking to Market Your Firm, First Take a Look in the Mirror
Pair of 10s: Challenges and Tactics Most Vital to Growth
Focus on the Law, But Mind Your Business
To Grow Your Practice, Expand Your Personal Space
When Closing Up Shop, Don't Cut It Too Close
Before Spreading Your Wings in Retirement, Be Sure to Spread the Word
Disasters: Take me to your leader, Part 2
Disasters: Take Me to Your Leader, Part 1
Preparing for the Inevitable: An "Estate Plan" for Your Practice
21st-Century Billing More Than Meets the Eye
Who Will (or should) Be Your Valentine, Part II
Who Will (or should) Be Your Valentine, Part I
Ripples That Can Cripple: Outdated Billing Festers in a Firm
Resolve to Beef up Your 2016 Resolutions
Client Preference is Perishable
Sell When You're on a High, Not Feeling Low
It's Time. You're Going to Take the Plunge.
Raising Fees Right: Phased Approach Eases the Transition
Job Descriptions Are More Important Than You Might Realize
Saying Farewell to Your Law Practice
Lawsuits Don't Discriminate Among Discriminators
Firms May Disappear, But Goodwill Remains
Good Captains Don't Jump Ship
American Anger, Canadian Cvility - The Impact of Legal 'Road Rage'
Ageism Not The Remedy to Attorney Overpopulation
'The Perfect Legal Storm,' starring ... you
Bar Associations Goals Not Always Clear
The Dimensions of Goodwill
As Profession Evolves, So Do A Lawyer's Duties
Business Training Beneath Attorneys? Yes — It's Holding Them Up
Tiered-Service Plans: Coming Soon to a Law Firm Near You?
Stop Focusing on Age
Retract Your Fangs, Lawyers
Ageism Is Not The Answer
A Door Opens For Non-Lawyer Fee-Sharing
The Management Challenge of Data Security and Privacy
Social Media Restrictions: Understandable or Overkill?
Falling Behind Tech Curve May Constitute Malpractice
Are Non-Lawyers Becoming Necessary for Legal Help?
A Collection Policy To Avoid Write-Downs
Positives and Pitfalls of Social Media Marketing
Hiring a Contract Lawyer? What If They Commit Malpractice?
What Is An Immigration Practice Worth?
Of Veterinarians, Lawyers and Social Media
Look Out for the Potential Ramifications of Outsourcing
Selling a Law Firm: More Than Inconsequential Consequences
Tips for Establishing A Virtual Law Practice
Electronic Media and The Duty to Preserve
The Slippery Ethical Slope of Social Media
More Isn't Always Better: Representing Opposite Interests
'Caveat Emptor' No Way to Practice Law
Charging 'Swipe Fees' to Credit Card Clients May Be Bad Practice
Your Recourse If The Client Refuses to Pay
Beware of Compromising Justice for Dollars
When The Court Reaches Out to The Grave
Cash Flow and Moral Responsibility
Taking Charge — In Health and in Law
Pro Bono Mandate Problematic for Lawyers
When A Fixed Fee Needs An Hourly Rate
Could Your Solo or Small Firm Practice be a Virtual Success?
Points And Counterpoints On In-House Counsel Tips
Financial Fraud: Trouble from Honest Mistakes and Dishonest Conduct
Do Your Due Diligence on New Clients
The Faces of Law Firm Financial Impropriety
Web May Be Key to Cracking 'Monopoly' of Law
Are Law Schools Guilty as Charged?
Is the End of the Bar at Hand?
Is the end (of the Bar) at hand?
Can Non-Lawyers Own a Law Firm?
The IOLTA Update
Public Virtue Could Mean Private Violation
What Lawyers Can (and Should) Guarantee
The Billable Hour: Dead, on Life Support, or in Hibernation?
Fighting Fraud
Due Diligence is More Important Than Retainer
Firms' Public Virtue Could Mean Private Violation
How Firm Leaders Can Beat The Odds
ABA Internet Regs Could Hurt the Small Firm
Judges Enjoy Online Freedom That Lawyers Don't
Every Organization Needs a Document Retention Policy
Is Your Firm a Fair Workplace?
New Fee-Dispute Regs Do More Harm Than Good
What Does It Take to Get Disbarred?
Stay on Top of the Lateral Hiring Boom
Politicians, Lawyers and "Protecting the Public"
When Does a Prospect Become a Client?
Document Storage and Ethics – The Lawyer's Duty
When Recruiting Becomes Misrepresentation
Making Staff Integral to Your Mission: A Successful Firm Is an All-Inclusive Firm
Outdated concepts of the guild
Don't Play with Fire: Lawyers Are Not Immortal - So Estate Planning Is a Necessity
The Dollars and Sense of Successful Succession Planning
Where to draw the ethical line?
The Double-Edged Sword of Suing a Client
To charge or not to charge
Can you afford to do good?
Ethics follow the dollars, as usual
Helping profession should do just that for troubled members
Life may be unfair, but layoffs need not be
Blogs as Marketing Tools: How Administrators Can Keep the Process Realistic and Effective
Do as we say, not as we do
Risky business: lawyers and insurance ethics
How do you sue a client? Very carefully!
Money or justice: must we choose?
You need to do well to do good
Type ethically: you are what you blog
Why work for clients who don't pay?
Facing up to the potential for embezzlement
When it's necessary to terminate a lawyer
Should you ever 'fire' a client?
Must you 'snitch' when it involves another lawyer's misconduct?
Are You Privileged? Don't Be Too Sure When It Comes to Ethics Problems
Too old to practice law?
Is Client Service Unprofessional? <i>Too Often, We Seem to Say Yes!</i>
To charge or not to charge: being businesslike is professional
Can Lawyers Still Keep a Secret?
Government Surveillance: Is Client Confidentiality Out the Window?
Client Relations
Equal Treatment: A Continuing Conversation
Lawyers as Bankers: Extending Credit to Clients
Collections Litigation: Taking the "Happy" Out of "Sue Happy"
Give Gifts... to Yourself
Feeling the Love: Make Every Day "Love Your Lawyer Day"
Work-life balance: There's no such thing
What We Can Learn from the Presidential Candidates
Multidisciplinary Practice Groups: The Time is Now
Keep Clients Happy: Don't Nickel 'n Dime Them
Summer's a Good Season to Think About Marketing
Ghosts? Proper Business Procedures Ward Off Scary Occurrences
Think Twice About Retirement
Hope for the Best, Prepare for the Worst
A Strong Firm Knows No 'Us and Them' -- Only 'We'
Make Every Day Your Law Day
When Looking to Market Your Firm, First Take a Look in the Mirror
Focus on the Law, But Mind Your Business
To Grow Your Practice, Expand Your Personal Space
When Closing Up Shop, Don't Cut It Too Close
Disasters: Take me to your leader, Part 2
Preparing for the Inevitable: An "Estate Plan" for Your Practice
21st-Century Billing More Than Meets the Eye
Who Will (or should) Be Your Valentine, Part II
Who Will (or should) Be Your Valentine, Part I
Ripples That Can Cripple: Outdated Billing Festers in a Firm
Resolve to Beef up Your 2016 Resolutions
Let It Go (but Not All of It): Revisiting Rule 1.17
Clients Are Paying for a Lot More than a Final Victory
Put Me In, Coach? Consider the 4 Cs to Help You Decide
Not All Blogs Are Created Equal
4 Ways to Approach a Fee-Reduction Demand
Which Comes First: The Firm or the Client?
Client Preference is Perishable
Complacency Means the Death of Success
Dominance: of Canines and Counsel
Retainers Can Solidify Client Confidence – and Payment
Five Steps to Combat Late (Or Absent) Payments
Prove Your Worth By Providing Value, Not Just Service
It's Time. You're Going to Take the Plunge.
Raising Fees Right: Phased Approach Eases the Transition
The Friendly Habits of Highly Effective Rainmakers
Make Sure You're Worthy of A Client's Trust
When It Comes to Credit, Attention to Detail Paramount
Little Anticipation Now Means No Playing 'Ketchup' Later
In Customer Service, Same-old Same-old Never Gets Old
Achieving Civility Means Managing Relationships
Attach Price to Promise When Billing Initial Consult
Firms May Disappear, But Goodwill Remains
The Lawsuit You Can't Win
While Credit Cards Still Reign, Be Part of the Plastic Kingdom
The Right Strategy for Bringing on a Practice Successor
Falling Behind Tech Curve May Constitute Malpractice
Know When To Say 'No' to Potential Clients
Building Bonds - Practical steps for administrators to foster the banking relationship
Empathy The Missing Ingredient in Poor Client Relations
Are Non-Lawyers Becoming Necessary for Legal Help?
A Collection Policy To Avoid Write-Downs
A Step-By-Step Process for Introducing A Successor
A Step-By-Step Process for Introducing A Successor
What Product Management Can and Cannot Manage
Using Technology to Serve the "99%"
Whatever Your Focus, Specialize in Value
Of Veterinarians, Lawyers and Social Media
Managing Relationships Means Reading People
Build Better Practice-Group Leadership
The Most Important Legal Ranking — The Client's
Budgeting Is the Key to Effective Alternative Billing
Building the Team Concept to Manage and Transition Clients
When The Court Reaches Out to The Grave
Taking Charge — In Health and in Law
Could Your Solo or Small Firm Practice be a Virtual Success?
Big Firms, Big Capabilities - But Small Firms Thrive on Details
A No-Charge Client Visit Can Pay Big Dividends
Effective Marketing Easy As 'Five Cards And Three Feet'
The Potentials and Perils of a Virtual Law Practice
Attitude Adjustment for New Lawyers
The Gift of Better Client Relations
Collaboration Is the Key to Law Firm-Corporate Client Relationships
Secrets of Successful Attorneys
Leveraging the Value of Paralegals
Concentrate Marketing Efforts on Clients, Not Airwaves
Strategies to Leverage Paralegal Capabilities
Success May Be Matter Of Degree In Alternative-Fee Setup
In-House Counsel Should be Prepared
Engagement Budgets: The Key that Unlocks Collections and Cash Flow
Keep Outside Counsel in the Loop
View Clients in Their Native Habitats
Get What They Owe You
Every Client is a Potential Collection Problem
Communicating with Clients: Be Sure Your Clients Know what You are Doing for Them
What Lawyers Can (and Should) Guarantee
If You're Pitching, Who's Catching?
How to Add Value to Your Firm: The Art of Rainmaking
Effective Rainmaking for Female Lawyers
Is a Retainer Really Necessary?
Your Firm's Future In a Value-Driven World
The Billable Hour: Dead or Alive?
Get off (and stay off) slippery slope of fee discounting
When Does a Prospect Become a Client?
Manage Expectation Through Collaboration
The billable hour - dead, or on life support?
Making Alternative Fee Arrangements Work in Corporate Litigation
Revisiting client visits
"Guarantee" Your Effort: Key Strategies That Make Clients Want to Use Your Firm
The Double-Edged Sword of Suing a Client
Do You Think You Can Buy Client Loyalty?
How is your practice going? Ask your clients
Partnership in law extends to lawyer-client relationship
Worry not about losing clients; just work to keep them
Brevity is not the soul of good client billing
Can't we all just get along?
Inflexible Firms Risk Losing Both Clients And Partners - <i>Ed is quoted in this article</i>
Get Paid Faster While Keeping Clients Happy
A law firm model that gives clients what they really want
To retain or not to retain: that's the question for clients
Clients may not buy when firm brands its attorneys as 'products'
He ain't heavy, he's my client
How do you sue a client? Very carefully!
Why work for clients who don't pay?
Is the client always right?
What do clients value?
Virtual Viability: Telecommuting Works Only With Solid Client Service
Should you ever 'fire' a client?
Communications gaps that drive clients crazy
Is Client Service Unprofessional? <i>Too Often, We Seem to Say Yes!</i>
Can we talk? Don't wonder about your clients' concerns - ask!
Do you really need to return every client call promptly?
The budgeting process: collaborating with the client is key
Attitude is everything... and empathy with the client is a must
Bigger clients are better... if you keep them in proper perspective
How to avoid clients who refuse to pay
Six Things That Drive Clients Crazy (And What You Can Do to Avoid Them)
When to Say No: 10 Ways to Select and Reject a Client
You Can Sue to Get Paid – But You Shouldn't Have To: Methods for managing and avoiding legal action when it comes to unpaid bills
Government Surveillance: Is Client Confidentiality Out the Window?
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