List of Articles

Marketing and Business Development

• Do You Think You Can Buy Client Loyalty?
• Launching a New Solo Practice
• Blogging Policies and Best Practices for Lawyers and Law Firms
• Coaches Teach What Law Schools Don't
• Communicate With Status Reports
• Do You Know Who - and Where - Your Biggest Clients Are?
• Do Prospects Want Your Testimonials - Or You?
• How to Increase Your Fees: Measure Your Service in Terms of Value
• How to Write an Engagement Letter: Get It In Writing to Avoid Problems Later
• Is Client Service Unprofessional? <i>Too Often, We Seem to Say Yes!</i>